Online Claim

About your policy

About you

The legal bit

About your trip

Tell us what happened

Your payment details

Your documents

Your claim and next steps

About your policy

Start a NEW CLAIM

Policy number - we don't need any letters or special characters

Date of birth - of the person who incurred the loss

Continue with an EXISTING CLAIM

Policy number - we don't need any letters or special characters

Date of birth - of the person who incurred the loss

Your claim number - we sent you an email and text

About you

Name(s) of the Insured Claimant(s). Select everyone who's claiming!

Address line 1 Address line 2 Town/City County Your postcode

Your email address
Confirm your email address

Your mobile number

Claim number

SETTLED

We have received your claim and can confirm that a payment of has been raised.

If we're making the payment directly to you, this will reach your nominated account within the next 5-10 days. If the payment relates to an approved unpaid bill from a medical facility, we will liaise directly to discuss the outstanding account.

Pending

We have received your claim and it is currently being looked at by one of our claim assessors. Please note our response times are much longer than usual at this time, however no need to contact us we will in be in touch as soon as we have reviewed your file.

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Warning

Warning

About your policy

Start a NEW CLAIM

Continue with an EXISTING CLAIM

About you

SETTLED

Pending