About your policy
The legal bit
About your trip
Tell us what happened
Your payment details
Your claim and next steps
We have received your claim and can confirm that a payment of has been raised.
If we're making the payment directly to you, this will reach your nominated account within the next 5-10 days. If the payment relates to an approved unpaid bill from a medical facility, we will liaise directly to discuss the outstanding account.
If you need to get in touch, please email: firstname.lastname@example.org and quote your reference number.
We have received your claim and it is currently being looked at by one of our claim assessors. You should expect to hear from us within the next 14-21 working days.
if you need get in touch, please email: email@example.com and quote your reference number.