Online Claim

About your policy

About you

The legal bit

About your trip

Tell us what happened

Your payment details

Your documents

Your claim and next steps

About your policy

NEW CLAIM

Need to make a new claim? Click here.

POLICY NUMBER - ignore letters or special characters.

D.O.B - of the Insured who incurred the loss.

Continue EXISTING CLAIM

Already have a claim number? Complete your claim or check the status here.

POLICY NUMBER - ignore letters or special characters.

D.O.B - of the Insured who incurred the loss.

CLAIM NUMBER - check your texts and emails.

About you

Name of insured Claimant(s). Select everyone who's claiming!

Address line 1 Address line 2 Town/City County Postcode

Email address
Confirm Email address

Phone number (mobile)

Claim number

SETTLED

We have received your claim and can confirm that a payment of has been raised.

If we're making the payment directly to you, this will reach your nominated account within the next 5-10 days. If the payment relates to an approved unpaid bill from a medical facility, we will liaise directly to discuss the outstanding account.

If you need to get in touch, please email: ufficiosinistri@columbusassicurazioni.it and quote your reference number.

Pending

We have received your claim and it is currently being looked at by one of our claim assessors. You should expect to hear from us within the next 14-21 working days.

if you need get in touch, please email: ufficiosinistri@columbusassicurazioni.it and quote your reference number.

LOADING (This can take 10-15 seconds)

Warning

Warning

About your policy

NEW CLAIM

Continue EXISTING CLAIM

About you

SETTLED

Pending